The consumer Protection council Act 1986 ensures Six consumer rights to consumers. Read the following statement and find out the consumer right according to which Johan will get justice from the court. Explain.
“Johan is dissatisfied with the service provided by MTNL for past few months. He files a
case in the District Level Consumer Forum”.
Ans. (i) Consumers have Right to Seek Redressal against unfair trade practices and exploitation.
(ii) If any damage is done to a consumer she has right to get compensation depending on the degree of damage.